Contact US
| Address | Orion Eden Park, Balmoral Avenue, Beckenham, Kent BR3 3RD |
| Telephone |
0203 948 3864 |
| General Enquiries |
Please email: enquiries@edenpark.orionedu.org.uk kbailey@orionedenpark.org.uk (PA to Head of School)
|
| Absence |
To report your child’s absence or late to school: - Call: 0203 948 3864 and select Option 1. or - Email: absence@edenparkhigh.info |
| Emergency line / Safeguarding and Welfare |
If you are worried about the safety or welfare of a student, please email the Safeguarding Team on ephdsl@eph.e21c.co.uk |
| Pastoral teams (year groups) |
If you have a query about your child’s education at OEP, please contact the Head of Year in the first instance.
|
| SEND |
Please email: sendsupport@edenparkhigh.info |
| Medical |
Please email: medical@eph.e21c.co.uk |
| Admissions |
Please email: ephadmissions@eph.e21c.co.uk |
| Lettings and facilities | Please contact School Space via email at info@school-space.org or via telephone on 020 3369 3269 |
| Recruitment |
Please email: ephsrecruitment@eph.e21c.co.uk |
| Media | Please email: enquiries@e21c.co.uk |
Complaints Procedure
If you need to raise a concern or make a complaint, we are committed to ensuring the process is clear, transparent,
and aligned with UK government guidelines. Our approach is outlined in our Complaints Procedure, which highlights
the importance of raising concerns and complaints, providing clear routes for escalation, and ensuring all matters are
reviewed fairly and consistently. You can download the supporting annexes from our Complaints Procedure below.
The government has also recently published new guidance for parents and carers, which can be viewed below.
Annex A - Orion Education Complaint to Stage 1a Form